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Have Questions?
We’re Here to Help!
Have questions about our products or shipping policies? We’re here to help! You can reach us via chat on our website, fill out the contact form, or email us directly at contact@brillty.com.
Do the lights come with a bulb?
Are the lights compatible with my region’s voltage?
Can I customize the lights?
How long does shipping take, and how much does it cost?
Shipping is free and takes 10-19 business days in the U.S., and 17-26 days internationally.
What is your return policy?
We accept returns within 30 days of delivery if the product is in original condition.
How can I track my order?
You will receive a tracking number once your order is dispatched, which you can use to track it online.
What certifications do your products meet?
We manufacture our products at factories that comply with international safety and quality standards, including UL, CE, ETL, SAA, and CCC certifications.
Do you offer B2B orders?
Yes, we work with B2B clients. Send us your request, and we will quickly provide you with the best product and shipping options.
Good design isn’t just about how something looks, but how it works.